Shipping policy
Shipping Locations
- If your location is not listed at checkout, please contact our support team for assistance.
Processing Time
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Options & Delivery Times
- Standard Shipping: Delivery within 5-7 business days.
- Express Shipping: Delivery within 2-3 business days.
Note: Delivery times are estimates and may vary due to unforeseen circumstances.
Shipping Fees
- Standard Shipping: free
- Express Shipping: free
Tracking Your Order
- Once your order is shipped, you will receive a confirmation email with a tracking number.
Customs and Duties
- For international orders, customs duties or import taxes may apply. These charges are the buyer's responsibility and vary by destination country.
Failed Deliveries and Address Errors
- Please ensure your shipping address is correct at checkout.
- Ornavista Jewels is not responsible for delays or losses due to incorrect or incomplete addresses.
- If a package is returned to us due to delivery failure, additional shipping fees may apply to resend the package.
Damaged or Lost Items
- In case of lost or damaged items during transit, please contact us at shopifystoreshop05@gmail.com within 7 days of delivery for assistance.
- Include your order number and a description or image of the issue.
Contact Us
For any shipping-related queries, please reach out to our customer support team.
Thank you for shopping at Ornavista Jewels! We look forward to serving you.